Holiday Inn Brooklyn Downtown By Ihg New York

Friendly staff made my stay comfortable. Check-in was chaotic, and my room wasn’t ready on time. Location is great for grabbing food and getting to the subway quickly. I had trouble getting towels during my visit. Overall, it’s an average place for a short stay.

Despite initial room issues, the staff at Holiday Inn Brooklyn Downtown swiftly resolved them. The weak wi-fi was a downside. The convenient location near metro stations and cleanliness impressed me.

We loved our 1 night stay. The outstandingly accommodating staff made our stay a lovely experience and the location was excellent. The room was neat, outstanding and included a flat-screen TV with satellite channels, a fridge and coffee/tea making machines.

The exceptional customer service provided by the manager, who went above and beyond to resolve issues promptly and ensure a pleasant stay, truly stood out. Despite some minor cleanliness and maintenance issues within the hotel, the comfortable bed and convenient location added to the overall positive experience. An improvement could be made in terms of room cleanliness and maintenance to elevate the stay further.

Perfect, incredible with a nice lobby. Welcoming employees at the reception desk.

The room was nice, cozy, and had a cool mirror lift. The pool was awesome for the kids, and the jacuzzi and sauna were a great addition for adults. The only bummer was that our room was smaller with two queen beds, but it didn't ruin the overall stay. 🌟

The staff was amazing, provided an early check-in and a late check-out. The location was awesome, a 10-15 minute walk from a multi-purpose indoor arena. There was great attached restaurant with amazing meals.

This is a professional hotel with cooperative staff at the reception desk. The venue is in the central location close to everything. Outstanding food in the attached restaurant in the vicinity.

The location of Holiday Inn Brooklyn Downtown is convenient, with attractions like the Empire State Building and Barclays Center within walking distance. The design by renowned designer, Andre Escobar, gives the hotel an inviting ambiance.

The check-in process was extremely disorganized, with long lines and rooms not being connected as requested. This caused delays and inconveniences, making the stay quite frustrating.

Everything was perfect, had a very very good stay of 6 nights. It was in a central setting close to 2 MTA subway stations. We liked the dinner in nearby Dunkin' Donuts.

The room was brand-new and very well furnished, had a very enjoyable stay of 6 nights.

Loved the free breakfast buffet, a fantastic way to start the day! the room was tiny but comfy, missing a microwave, which was a hassle. Convenient location for subways and shopping. One downside: unhelpful staff. Overall, a decent stay. 😊

Stylish fairly clean hotel with polite staff who made the stay a nice experience.

We really enjoyed this shopping hotel. The room was absolutely gorgeous with comfortable beds. This accommodation had a central setting close to two subway stations. Try delicious dishes served at the in-house restaurant. We had an enjoyable stay here.

The Holiday Inn in Brooklyn provided a comfortable stay with excellent bed quality, convenient location for exploring the city and Long Island, top-notch cleanliness, and a helpful staff.

Uncomfortable beds. Hot water issues.

Good food, beautiful hotel, best possible location close to 3 subways. Well-appointed room with an exceptionally comfortable bed and amazing views.

The staff is lovely here, the services are friendly, and location is absolutely perfect just off shops, the subway. Brooklyn district won't disappoint you. There's nice pool and free parking.

During our recent stay for leisure in Brooklyn, we appreciated the hotel's cleanliness and proximity to the subway stations and amenities, making it convenient for exploring the area. The rooms were well-maintained and comfortable, offering a pleasant environment for relaxation after a day of sightseeing. Although there were minor inconveniences like noise from neighboring rooms, overall, the hotel provided a satisfactory experience for our short stay.

No complains at all, a really good experience, will definitely go again next time. Professional, well serviced hotel, there's lovely pool and location is fantastic right above several subway lines.

The stay was a mixed bag. The room's decor and comfort were top-notch, with a cozy bed and friendly staff. However, the valet and maintenance issues were a hassle. The on-site amenities like the restaurant and laundry room were convenient perks. A decent stay at a good value.

The location was perfect for my family, easy access to public transportation and dining options. The staff was friendly, the breakfast at Apollo Diner was a hit with my boys. The hotel was clean and quiet with pleasant views from the rooms. Valet parking was pricey and inconvenient at times, but overall a good stay.

As a long-term guest at Holiday Inn Brooklyn Downtown, I must highlight the exceptional service from the security leader and lobby staff who made my stay welcoming. The compact room was cozy and well-equipped, with a convenient on-site bistro and easy access to the subway. I appreciated the cleanliness, responsive staff, and the overall value provided by this property. The location near various attractions and facilities like the gym and pool added to our relaxation, while nearby landmarks such as Battery Park and Brooklyn Museum enriched our family bonding experiences.

Great location near subway, with free laundry, pool, gym, lounge, and restaurant. Clean rooms and facilities. Helpful with luggage and airport transport arrangements.

Doors slam loudly. Thin walls.

I absolutely adored the elegant decor of the hotel and the warm, inviting ambiance throughout the common areas. As a senior woman, I found the accessibility of the hotel to be very accommodating, with easy navigation and thoughtful details that cater to the needs of older guests.

I wish there were more quiet areas specifically designated for senior guests to relax and enjoy their vacation without disturbances from the children of the staff or other guests.

Conveniently located downtown with nearby subway station. Clean and comfortable room with friendly staff. Affordable price for quality services and amenities. Safe and central location surrounded by shopping and dining options. Easy access to explore the city.

During my transit stay at Holiday Inn Brooklyn Downtown, I appreciated the convenient location, just a 5-minute walk from Nevins Street/Flatbush Avenue, making it easy to access the Air Train, Path train. The inviting design by renowned designer Andre Escobar and the comfortable, well-equipped rooms with refrigerators and flat-screen televisions provided a pleasant and relaxing stay.

I did experience some minor inconveniences during my stay. The gym facilities were limited, with only 3 machines, and 2 of them were not in working condition.

Location just ok. Comfortable bed, stunning view, clean bathroom with Dove products. AC leaked, mildew smell, difficulty getting towels. Despite the issues, would recommend for future stays. The room lacked cleanliness and proper lighting, but overall a decent stay.

The hotel was clean and in a great location, which was convenient for exploring the area. the room was spacious and the bed was comfortable, making for a good night's sleep. Additionally, the hotel provided a microwave and coffee maker in the room, which was a nice added convenience.

The check-in process was delayed and we were given a room that already had someone's belongings in it, causing further delays. There were also swimming lessons in the pool, which we were not informed about and were unable to use until later in the evening.

The staff at Holiday Inn Brooklyn Downtown were extremely friendly and professional, making our stay enjoyable. The common areas were comfortable and well-designed, creating a pleasant atmosphere. The location was also great for attending events at the nearby Barclays Center.

Felt very special, no reason to complain.

I had a wonderful weekend stay at this hotel. The decor and overall vibe were really nice, exceeding my expectations. The room smelled amazing and the bed was extremely comfortable. The restaurant in the hotel served the best food, with delicious meals delivered in a reasonable time. The staff, despite some check-in errors, were friendly and accommodating. The location was convenient, with easy access to public transportation and nearby attractions like the Barclays Arena.

Strongly recommend this hotel.

The hotel's proximity to Coney Island made our stay a beach lover's dream. The beautiful Atlantic beaches and iconic boardwalk were just a hop, skip, and a jump away. It felt like being transported to a seaside paradise right in the heart of Brooklyn.

Elevator issues.

Just stayed at a hotel close to Brooklyn Bridge. Room was clean but small and no city view as promised. Staff was quick but not friendly. Liked the comfortable bed. Not sure if I'd stay again. Photos looked better.

My partner and I stayed at Holiday Inn Brooklyn Downtown for two nights, and it was perfect for exploring Brooklyn. The room may be on the smaller side, but the bed was incredibly comfortable. The location was ideal, with plenty of great cafés and restaurants within walking distance. The staff were friendly and welcoming, making our stay enjoyable.

I do recommend this hotel.

Great location, comfortable beds, friendly staff, efficient parking attendants, hipster restaurants.

Nothing all good.

The room service and housekeepers were the best! the jacuzzi was SO RELAXING. However, the room had more scratches than in the photos. Would stay again!

The staff at the hotel were friendly and helpful, especially the front desk team. They provided prompt and useful information, and even recommended a great local eatery. the location of the hotel was also a major advantage, with easy access to multiple subway lines and buses to get around the city. the hotel amenities were abundant and individually packaged, ensuring a clean and comfortable stay.

The rooms at the hotel were on the smaller side, with limited space for luggage and no portable luggage rack provided. the noise from the heating and cooling system by the window was disruptive, requiring constant adjustment of the TV volume.

This hotel is located in a very convenient area near several subway stations. It's easy to hop on the train and get to Manhattan quickly, as well as other areas of Brooklyn. The rooms are clean and comfortable with all necessary amenities. The staff is friendly and accommodating, always ready to answer questions or give advice. Breakfast is delicious with many options to choose from.

The hotel could improve on its check-in procedures to reduce wait times.

my recent stay at holiday inn was fantastic. situated by fulton street, the location was convenient for exploring the area, with close access to public transportation. the pool attendant was friendly and attentive, making my experience enjoyable.

nothing, all great! 😊

After a long day exploring diverse neighborhoods, I was excited to unwind in the glass-enclosed greenroom. The bar on the 15th floor provided stunning views, but I needed more than one hand towel for my post-hike shower! The quiet atmosphere was a nice change from the bustling city. The spa felt like a hidden gem—I could have stayed in the sauna all day. The hotel's location made it easy to hop on the subway for more adventures. Don't miss the Russian restaurants nearby! Cheers to exploring the city with charm and humor.

Celebrated around the world for its big-city excitement and unique brand of authenticity, our stay at the hotel was enhanced by its proximity to iconic attractions. The buzzing New York City borough offered thrills and a distinct form of entertainment, making it an unforgettable family getaway.

My kids wished for more spacious rooms for families.

Conveniently located near multiple metro stations, restaurants, and shops. Easy access to Lower Manhattan and Times Square. Affordable pricing compared to Manhattan. Close proximity to events. great value for the location.

Great location for a weekend stay. Close to shopping and transport. Walking distance to Prospect Park. Comfortable bed and nice bathroom. Fast and straightforward check-in/out

It was all superb.

We had a great experience at the hotel. Check-in was a bit chaotic, with a longer than expected wait time, but once we got to our room, we were pleasantly surprised. the beds were comfortable, providing a good night's sleep. the parking facility was a huge plus, especially considering the expensive parking options in the area. the room was clean, and the staff was friendly and helpful. the location was convenient for exploring the city.

the hot tub was not well-maintained, with cloudy and dirty water.

I had a pleasant experience at this hotel! the room service was efficient, and the staff was friendly and accommodating. the valet parking service made it convenient for us to explore the city without worrying about our car. the location was excellent, with easy access to the subway and various restaurants and attractions nearby.

One area that could be improved is the efficiency of the elevator service, as there were times when we had to wait quite a while for it to arrive. better coordination between housekeeping and elevator usage could help streamline guest experiences.

The location of the hotel is a major highlight, as it is close to shops and restaurants on Fulton Street. It is also conveniently located near several metro stations, making it easy to explore downtown Brooklyn. The rooms are comfortable, with a cozy bed and a clean bathroom. The staff provides excellent service, being friendly and accommodating. Additionally, the hotel offers a bar and various restaurant choices in the area.

Some guests reported issues with the guest laundromat, as hotel staff were using the machines for laundry, causing inconvenience for guests wanting to do their own laundry.

super clean room and bathroom. great location near subway stations and amenities. i got a view with a view of the verrazano bridge. very accommodating staff and smooth check-in. valet parking was on point.

100% Recommend

Cool location with lots of attractions around, like the Barclays Center and Coney Island. Fancy lobby, friendly staff. They even upgraded my room! Cons: Elevator out of service and soundproofing needs improvement. Couldn't stay longer because, you know, busy posh lady.

The location is fantastic! It's just around the corner from Barclays, BAM, and plenty of eateries. The hotel staff was friendly and quick to bring extra towels. The higher floors offer a pretty cool view. Valet service was fast and efficient, bringing my vehicle around promptly.

I felt very well taken care of, nothing was too much trouble.

The City view from my room at Holiday Inn Brooklyn Downtown was stunning, offering a glimpse of the vibrant energy of New York. I appreciated the inviting decor by Andre Escobar, creating an atmosphere of modern elegance. The indoor heated pool provided a relaxing retreat after a day of exploring the city.

Visited New York to hold my new Granddaughter in Brooklyn. The Holiday Inn Brooklyn Downtown was a great place to stay - comfy bed, friendly staff, and a perfect location. The noise from the lifts was a downside, but overall, a pleasant experience. Will return.

The hotel, located in a convenient area, has a great vibe with a comfy king bed, a fantastic shower, and cool views of Brooklyn's industrial scene. Even though the neighborhood isn't the best, I appreciated the valet parking service. Didn't have much time to explore the relaxation options, but the friendly staff recommended I check out the sauna and jacuzzi during my next visit. Elevators are slow, but that's a small blip on an otherwise wonderful stay. 🌟

I had a great experience at this place. The location was perfect, right in the heart of downtown. I loved that it was central to all the shops and eateries, making it convenient for me to explore the area.

I highly recommend this hotel to everyone.

I recently had a very pleasant stay at this hotel, and I must say that it offered great value for money. The prices were very reasonable, especially considering the hotel's location right above several subway lines, making it incredibly convenient for exploring the city.

All in all, my experience at this hotel was enjoyable and met my expectations.

From the thrilling vibes to the awesome attractions like the Brooklyn Children's Museum and Prospect Park Zoo, we felt like we were in a totally different world. The guided city tour was a game-changer, making our trip way more exciting and memorable.

We would've loved more late-night entertainment options for young party-goers.

We enjoyed the very close proximity to the Barclays Center and the convenience of being able to walk into Manhattan for sightseeing. The cleanliness of the hotel facilities was great, especially the bathroom in the room which was spotless. Breakfast had good quality and quantity of food served. The staff was friendly and welcoming, especially the concierge team.

Nothing at all.

The design of the hotel was super modern and the lounge area was spacious yet cosy, perfect for enjoying a snack. The ambience was jaw-dropping and the decor was mind-blowing. Despite the small room size, it had everything we needed for a comfortable stay. The deal we got for the Brooklyn location was excellent and the hotel exceeded our expectations. The 2-minute walk to the subway was a super convenient feature. The staff were incredibly friendly and accommodating, ensuring a pleasant and quiet stay. The hotel's beautiful aesthetic added an extra touch to our overall experience.

We recently stayed at Holiday Inn Brooklyn Downtown and had a great experience. the hotel's location is convenient, with easy access to the subway at Hoyt station. the front line staff provided excellent service and were very helpful. the hotel itself was nicely decorated and clean, and we especially enjoyed the sauna. Despite a mishap with our room reservation, the hotel management listened to our concerns and worked with us to find a satisfactory solution. We appreciate their responsiveness and attention to our complaint.

Nothing to fault 👍

During my recent business trip, our director chose the Holiday Inn Brooklyn Downtown for our accommodations, and I must say, it was a fantastic choice. The hotel offered a 24-hour fitness center, which allowed me to maintain my workout routine even with a busy schedule. Additionally, the spa with a heated indoor pool, hot tub, shower, sauna. The property also features 2,500 square feet of flexible meeting space, which was ideal for our business needs. These amenities truly made my stay comfortable and convenient.

They never came to clean my room.

The variety of food nearby made it easy to find something to eat. The beds were comfortable and the location was convenient for events at The Barclays Center. Overall I enjoyed my stay.

I had a very enjoyable stay at this hotel in Brooklyn. Firstly, the location was fantastic, with plenty of shopping options nearby and easy access to several subway lines. It made exploring the city incredibly convenient. Additionally, the staff were friendly and attentive, always making sure I had everything I needed. The room itself was comfortable, especially the large bed, and had a cool view of the older buildings in Downtown Brooklyn. this hotel provided great value for the price.

Everything was satisfactory.

I chose this hotel for a vendor expo due to its convenient location in Brooklyn Heights, the area's oldest neighborhood. The hotel's around-the-clock amenities and services were helpful for business travelers, including 24-hour restaurants and room service, as well as all-day business center access. The staff was accommodating and made my stay comfortable.

The one service that I missed for my work was a faster and more reliable Wi-Fi connection.

I always return here for my business trips. Wonderful staff even helped with an insect bite on my first stay. The amenities like Wi-Fi, late check-in, fitness center, and no-smoking policy perfectly suit my needs.

During our recent stay, we were impressed by the modern feel of the hotel lobby and the spaciousness it offered for relaxation. The staff we encountered were friendly and efficient, making us feel welcomed. Our room had a sophisticated modern design, and the comfortable bed ensured a good night's sleep. We also appreciated the complimentary Wi-Fi, which allowed us to stay connected. Despite not having the opportunity to use the indoor pool and fitness center, we were pleased to know that these amenities were available. we highly recommend this hotel for its great location and excellent facilities.

The only drawback we experienced was the uncomfortable pillows that didn't provide proper support for our necks. This affected our sleep quality.